This website is run by Leeds Community Healthcare NHS Trust. We want as many people as possible to be able to use this website and have carefully chosen a platform that offers good accessibility.
We use the words accessible/accessibility to describe equal access for people who may need the information we provide on our website in a way that makes it easier for them to understand.
All our site users should be able to:
- navigate most of the website using just a keyboard
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- navigate most of the website using speech recognition software
- zoom in up to 400% without the text spilling off the screen
We have also tried to use plain language to make our website as simple as possible to understand.
How easy to use (accessible) this website is
We know some parts of this website are not easy for everyone to use. We think that when using this website you may find:
- you cannot change colours, contrast levels
- some pages and document attachments are not clearly written
- some tables do not have row headers
- some heading elements are not consistent
- many documents are in PDF format and are not accessible (We are currently working through our website and removing or updating content to HTML pages. We aim to complete the majority of this work by September 2021.)
- most older PDF documents are not fully accessible to screen reader software
How to request content in a way that works for you
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us.
If pages are not working or you find any other technical problem, please tell us:
Call: 0113 84 33423
We will look into your request and get back to you as soon as we can.
Reporting accessibility problems with this website
If you find any problems not listed on this page or you think we are not meeting accessibility requirements, contact:
Call: 0113 84 33423
Holding us to Account (Enforcement procedure)
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you are not happy with how we respond to your question or complaint you can contact the Equality Advisory and Support Service for advice and help.
Technical information about how easy to use (accessible) this website
Leeds Community Healthcare NHS Trust is committed to making this website easy to use (accessible). We aim to work to the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
We will write here details of where the site does not meet the regulations and what information is not easy to use.
Information that is not easy to use (Non-compliance with the accessibility regulations)
We will tell you in this section the content that is not easy to use (accessible) and the reasons for it.
The content listed below is non-accessible for the following reasons.
PDF and word documents are not tagged and are not all available as HTML pages.
Inaccessible PDFs and/or Word documents that read out on screen readers, and poor colour contrast that makes text difficult to read - especially for visually impaired people. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
Some of our PDFs and Word documents are essential to providing our services. For example, we have some PDFs with information on how users can access our services and referral forms published as Word documents. We are currently working with services to convert the majority of these documents to accessible formats such as HTML pages or accessible documents. We plan to have completed the majority of this work by September 2021.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. When we publish new PDF or Word documents we’ll make sure they are tagged to meet accessibility standards.
Where we think we cannot make the changes that make our information easy to use:
In this section we plan to tell you where on the website we think we are unable to meet the regulations and why.
Adapting the website to suit your needs
BBC My Web My Way offers advice and practical tips to help people with disabilities to make the most of the internet. This includes how to change the fonts (letter shapes) and their size, changing the colours in your web browser, changing the mouse pointer and using the keyboard instead of the mouse.
The BBC also explains how to get your browser to talk to you in various different ways – go to the Screenreaders and Talking Browsers pages.
The AbilityNet website gives similar advice for a variety of devices.
Google has a free translation service which can change words and phrases between English and more than 100 different languages. The service may not be absolutely accurate and may struggle with some of the technical or medical terms on our website.
Content that is not within the scope of the accessibility regulations
How we tested this website
An accessibility audit of this website was carried out in September 2020. The audit was conducted by our Web Developers, See Green. Sample pages were tested to cover the different accessibility features. From the results we made an action plan including practical solutions to make this website easier for everyone to use. We have started work to significantly improve the accessibility of this website, some changes can be made more quickly that others. We will update you on our progress on this webpage.
We are committed to the re-testing of this website in Winter 2021 and will report the findings on this page.
What we are doing to make this website more easy to use (Improving accessibility)
We are committed to making sure this website is compliant to WCAG 2.1 ‘AA’ standard.
Our accessibility compliance statement will be reviewed every six months. Every new website we release or design will be built and tested to meet ‘AA’ standards to make sure information is as inclusive of different needs as it can be.
This statement was prepared in September 2020.
Last reviewed and updated in June 2021.