The Community Neurological Rehabilitation Service provide specialist rehabilitation support for adults in Leeds with neurological conditions such as Multiple Sclerosis, Stroke, Parkinson’s and people who experience brain traumas. The teams bring together the expertise and skills of different professionals to assess, plan and manage care jointly. Over the last few years there has been increasing demand with long waits to access the service.
The service has opted to make a change to enhance the accessibility to the service and ensure that patients are given the right input at the right time in the right place to meet their needs. The current model does not always support this. Equally, we want to ensure equity of access and reduce the waiting times that patients often face when trying to access the service. Overall, the change would allow the service to meet the needs of patients as opposed to the patient’s needs fitting the service model, ultimately enhancing a more positive patient experience as the service will have the ability to support the patient journey through the system.
The aim of the engagement is to understand people’s experiences of using the Community Neuro Rehabilitation Service in Leeds and the views of the public and wider stakeholders, in order to commission a service that meets the needs of local people.
What will we do?
All the feedback we receive will be considered. We will analyse and theme the responses and write an engagement report that will outline the findings and provide recommendations to the commissioning team.
The report will be published on the CCG website and also will be sent to anyone who left shared their contact details in the survey.
If you would like to read more information about this engagement please visit the CCG website.
If you have any questions about this engagement please contact Helen Butters on firstname.lastname@example.org or 0113 843 5470.