Information on coronavirus

For information on the Coronavirus outbreak please go to the page on coronavirus on NHS.UK or the information on Gov.uk

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Coronavirus Update


We are pleased to let you know that Leeds Community Healthcare, Children’s Audiology service has now reopened. 

Like most NHS organisations, our Trust is committed to finding new solutions to support the health needs of the people of Leeds, including working with patient representatives, finding the best use of resources and developing closer partnership working.

As the service re-opens, we may only be able to see children at one or two health centres to start with. This is because we are working with other services to make sure our health centres are COVID secure 

Please be reassured that we will be working through our waiting list, seeing children in the order that referrals were received so it may take a few months.

We will contact all parents/carers by telephone and/or letter to let them know when an appointment is available. Appointment times will be longer than usual and staff will also be using Personal Protective Equipment (PPE).

We apologise for the inconvenience caused and thank you for your patience and support.  If you have any questions, please call on 0113 843 3620


Operating as part of the Integrated Children’s Additional Needs (ICAN) Service we identify children, aged 0-18 years who attend a Leeds school or GP, with a hearing impairment early in life so that the condition can be managed as well as possible. We work with the child and family to consider all health and wellbeing issues and then refer to other health services as required. 

Referrals

Please view the ICAN referrals page

QWhat to expect from your appointment during the Coronavirus Outbreak

What to expect

Please read the below information before attending your child’s hearing test. . Please visit www.gov.uk/coronavirus for further advice and information.

Before you visit us:

  • Only one adult should attend the appointment with your child
  • Please do not bring other children. If childcare is a problem, please speak to our booking team BEFORE your child’s appointment so that we can talk to you about help that may be available

 The most important symptoms of COVID-19 are:

  • A new continuous cough
  • A high temperature
  • A loss of, or change in, your normal sense of taste or smell (anosmia)

If anyone in your household or ‘bubble’ has any of the symptoms noted above you must stay at home. Please also contact our booking team on 0113 843 3620 so that we can rearrange your child’s appointment.

  • We will call you 24 hours before your appointment to check if anyone in your household or ‘bubble’ has any COVID-19 symptoms

Arrival at the health centre:

  • We ask everyone coming to clinic to wear a face covering. Please bring one for yourself and your child if they are aged 11-years or older. Please put your face coverings on before you come in to the health centre
  • If possible, do not come in to the health centre until five minutes before your appointment time. If you arrive early by car, please wait in your car until it is time to come in
  • When you come into the health centre please use the hand sanitiser provided and, where possible, maintain two metre social distancing between staff and other families during your visit
  • Please let us know you have arrived – our reception desk is on the ground floor as you come in
  • Our reception staff will check if you, your child, or anyone in your household or ‘bubble’ have any symptoms of coronavirus
  • You will be shown to our waiting area
  • Toilet facilities are available for you and your child to use, but please remember to wash your hands and reapply hand sanitiser before returning to the waiting room

During the appointment:

One of our Audiology team will collect you from the waiting room and take you to the audiology room for your appointment.  All staff will be wearing a surgical mask, apron, gloves and either goggles or a visor.  This is for patient and staff protection. 

  • At the end of the appointment we will ask you to use hand sanitiser again before leaving the building

Please contact us on 0113 843 3620 if you have any concerns regarding your visit to Community Audiology.

Thank you for taking the time to read this important health and safety information.

Tel: 0113 843 3620 

9:00am - 5:00pm Monday - Friday 

Our service operates out of the following health centres:

Armley Moor Health Centre
95 Town Street 
Leeds
LS12 3HD

Chapeltown Health Centre
Spencer Place 
Leeds
LS7 4BB

St George's Centre
St George's Road
Middleton 
LS10 4UZ

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