We accept referrals from GPs, Consultants, or other healthcare professionals. We also will accept self-referrals from patients who have accessed our service in the past.
Once a referral is received, a patient will be offered an initial assessment to determine if we are the right service to meet their needs. Once this is established, the assessment will focus on what the patient wants to achieve by working with our service (we call these 'patient centred goals').
The patient will then be placed on therapy waiting lists for the professionals they need to help them work towards their goals.
Our goal waiting times are up to four weeks for a priority referral and twelve weeks for a routine referral. Unfortunately, our waiting times are longer than we would like at present, but we are working hard to reduce these.
Whilst patients are waiting to be seen by our service, we encourage them to watch this video (currently in development). Patient engagement in rehabilitation is extremely important and we hope this video will help patients and their families to think about what goals they would like the service to support them to work on.
Once a patient starts their therapy journey, they will be offered up to eight sessions per professional over a period of four months.
A patient can refer themselves back to the service if at a later time they identify additional therapy goals, or their condition deteriorates and they would benefit from another period of therapy. They will then be offered a re-assessment to consider the best options.
Sometimes, it is felt that the patient will benefit from a short stay in a therapy bed when it is felt that the therapy needed can not be delivered at home or in community settings. This will be discussed between patients and their therapists and will be offered in a community bed.
