Thank You Event 2018 - Thursday 6 December

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This week is the week of our Thank You Event in which our senior team surprise members of staff from across Leeds Community Healthcare who have been nominated as exceptional by their colleagues in various categories!

Winners and runners up will receive a hamper full of goodies. Keep your eyes peeled for news of who has won! #lchsaysthankyou

Categories are as follows:


District Nurse is highly commended for end of life care

Patient Care

District Nurse is highly commended for end of life care.

A nurse working in the Morley Neighbourhood Team has received praise as part of our annual Thank You Event 2018. 

Michelle Platt, District Nurse, has been highly commended in our Patient Care category. 

Michelle has received recognition for the outstanding end of life care and support she provides to some of our most vulnerable patients and their families. 

She was nominated by Caroline Tobin, Senior Physiotherapist, who works for the MSK service at Leeds Community Healthcare but found a member of her family receiving end of life care from another of our services. 

She said she nominated Michelle was because the first time Michelle visited her mother, she listened and acted on the family’s concerns. She demonstrated fantastic patient centred care and her compassion stood out a mile. 

Caroline said: “Because Michelle listened, we had the support we needed and funding in place ready to escalate her care at short notice. This gave me time in those final few days to be a daughter and not just a carer and I want to thank Michelle and have her care recognised.

“She made a difficult and stressful time easier for our family and I will forever be grateful for the care she gave us.

“She went out of her way to help our family and my father and I cannot thank her enough.”

Finance Director Bryan Machin surprised Michelle bright and early on Thursday 6 December. 

Michelle said: "I feel so valued. It's so nice to be recognised. I'm overwhelmed because I just feel like I was doing my job!" 

Bryan replied: “You and teams like yours may feel like you’re just doing your job, but it's clear that the families you care for want to say thank you - and we, your colleagues, also want to say a big thank you." 

Thank you Michelle!


Assistant Psychologist wins Colleague of the Year!

Colleague

A positive, supportive colleague who is always quick to encourage and champion the work of others has been named our Colleague of the Year 2018.

Rebecca Fellows, an Assistant Psychologist within the Infant Mental Health Service (IMHS), was presented with her hamper and certificate earlier today after impressing judges with her proactive approach and tireless pursuit of quality improvement.

She has worked within the service for just over a year and, throughout that time, has displayed a willingness to push herself outside her comfort zone – notably by introducing a team presentation in front of the entire Children’s Business Unit (CBU) after just three weeks in post.

Rebecca has continued in that vein; Her passion for service user participation saw her take the lead in organising a hugely successful conference for practitioners by practitioners to consider the importance of supporting dads to be involved in the lives of their young children.

She has also showcased the work of the IMHS in Leeds and beyond, producing several poster presentations delivered at national conferences and having several journal articles published.

Alongside her own success, Rebecca has taken the initiative to nominate the Child and Adolescent Mental Health Service (CAMHS) and CBU Participation Lead Chris Lake for a Leeds City Council Child Friendly Leeds award for his excellent work. She has also put forward several other local and national award nominations over the past year in recognition of the work of others.

Rebecca was nominated as Colleague of the Year by IMHS Team Manager Sue Ranger, who said: “Rebecca is one of the unsung heroes in the organisation without whom the service we provide would not be as good as it is.”

She was presented her award by Chief Executive The Stein, who said: “She works hard to support everyone else in her team and brings her diligence, patience, positivity and creativity to all she does. She is a star.”

Rebecca replied: “I'm just doing my day job! I just like to come in and crack on so to be recognised feels so special and lovely."

Well done Rebecca!


Children’s Community Nursing Team is highly commended

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A team that delivers an emotionally and physically demanding service with a smile has been highly commended in our Thank You Event 2018.

The Children’s Community Nursing Team helps children and families lead lives that are as normal as possible by providing care - including dressings, wound care and chemotherapy - to the children of Leeds in their own homes. They also teach parents and carers.

The team has pulled together recently when short-staffed to ensure that all the children and families in their care have been visited appropriately. They have often worked late if a family has needed an emergency visit and have changed their rotas to ensure the week is fully covered and that palliative patients are supported through the night.
On top of their daily duties, they have undertaken a large piece of work to standardise care plans with other children’s nursing teams.

Karen Thirkell, the Children’s Nursing Team Lead, said: “The team continually get feedback from our families, colleagues and other professionals we work with saying what a good job we are doing and how they could not cope without them.”

“They try to be adaptable to the needs of children, families and professionals in the manner they go about training others to look after our children’s needs. They also try to work around the needs of families, undertaking visits and teaching at weekends.”

These sentiments were echoed by Chief Executive Thea Stein who presented the team with their award and hamper at the Leeds Community Healthcare - Children’s Services Celebration Event on Thursday 6 December.

Kim Heslip, Senior Staff Nurse speaking for the Community Children's Nursing team, said: “We have had a really tough year with a lot of pressures so it’s so nice to be recognised and to remember that we are doing a good job."

Congratulations to the Children’s Community Nursing Team!


Health Visitor in the Infant Mental Health team wins Project of the Year Award.

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A ground breaking new area of practice and service delivery, unique to Leeds, has been highly commended in our Project of the Year category for this year’s Thank You Event. 

Lorraine Ingram, Health Visitor in the Infant Mental Health team, accepted the award on behalf of everyone involved. 

The Early Attachment Observation (EAO) assessment tool has become an integral part of our universal offer in which every child in Leeds has access to five key visits between the age of 0 and 5 from our expert team. 

The assessment tool, training and support structures have been developed through successful collaboration between our Infant Mental Health service and the Health Visiting strand of our Early Start service over the past couple of years and they are now being delivered across the city by health visitors at the statutory 6-8 week visit.

This visit now includes a structured discussion between the health visitor and parent about how their baby is experiencing the world and their relationship, as well as a short observation of the parent and infant together. 

Such screening for early relationship difficulties has been previously recommended by literature such as the WAVE Report 2013 ‘Conception to age 2 – the age of opportunity’ because it allows for timely support and advice that can make a huge difference to outcomes for infants and their families later in life. 

The project was nominated by Sue Ranger, Consultant Clinical Psychologist and Team Manager of the Infant Mental Health Service. 

Sue said: “The challenge of providing a universal programme of screening for babies and their mums in a city like Leeds (we have over ten thousand babies born every year!) is huge and not surprisingly very few areas of the UK have even considered trying to rise to it. 

“Despite these challenges, the commitment, hard work and positivity shown by our practitioners in the Infant Mental Health and Health Visiting services to develop and use this tool has been truly inspiring!”

Thea Stein, Chief Executive, surprised the team with an award and hamper at our Children’s Services Celebration Event. She said: “Well done everyone, it really is a brilliant tool. You should all be incredibly proud!”

Lorraine added: “I’m really pleased we have received an award. Early attachment observation has seen the Infant Mental Health Team work really closely with our 0-19 team - so a big thanks to all the health visitors who help us deliver this. Thanks to all my team too, who help who deliver this really important training."

Dr Sharon Yellin, Consultant in Public Health Medicine, described the Early Attachment Observation screening as an example of exemplary practice and achievement.

Other authorities are now looking to replicate this approach in their area. 

Well done everyone!