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Zero Tolerance - Abuse is not in a day’s work

The NHS in Leeds is taking a zero tolerance approach to abuse and aggression towards our staff and our patients.

We have launched the #notinadayswork campaign alongside the Leeds Teaching Hospitals NHS Trust, and the NHS Leeds Clinical Commissioning Group to show people the wider impact that abuse and aggression has on the NHS including:

  • Physical and emotional harm to staff;
  • Potential harm to other patients and visitors;
  • Diversion of staff away from their clinical duties to deal with incidents;
  • Temporary restriction of access to physical locations; and
  • Time and resources spent attending court cases.

Leeds is a great city to live and work in, known for its friendly people who look out for each other. The majority of people who need support from NHS staff do so in a respectful way that helps us create a safe environment for all. Sadly, there are a very small number of people who can be abusive towards our staff and our patients. 

We are a zero tolerance city - #notinadayswork

Dealing with people who are abusive or aggressive towards our staff and our patients, takes us away from caring for you. 

We will investigate any incidents that are reported to us, this could result in action being taken by the police.

We have the right to refuse treatment and take further action against anyone who threatens the safety of our staff and our patients.

What to do if you need to speak to someone urgently...