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Thanks a Bunch Rebecca!

This week’s Thanks a Bunch went to Healthcare Assistant Rebecca Ashton for her dedication, support and kindness during very busy and often difficult times for ICAN West.  She was nominated by Admin Lead/PA, Stacey Parkinson and Service Manager, Lisa Baxby.

Rebecca Ashton at the Thanks a Bunch presentation with Sam Prince and the ICAN West team

Stacey and Lisa would like to nominate Rebecca because she has shown tremendous support to the admin team whilst they have been very short staffed at Wortley Beck. She works as a Health Care Assistant with the nursing team but has also offered to help cover reception as additional hours on top of what she works normally and assists with scanning documents and answering the phones. Sometimes Rebecca has had to travel across bases in ICAN to help cover at Wortley, which outlines her dedication to help the team. Stacey said, “Rebecca has stepped outside of her comfort zone to help the admin team and we would not have managed without her support, she has really helped us stay on top of our deadlines in admin.”

Not only this, but Rebecca has also gone out of her way to take in cakes and quotes of positivity for the team to try and uplift everyone in ICAN West. She purchases the cakes and drinks out of her own money and spends time outside of her working hours prepping the quotes of positivity. Rebecca is a fabulous professional baker and always goes above and beyond to even make cakes for staff who may be leaving the service, never asking for money towards this, demonstrating her generosity.

Rebecca also took lead on organising the NHS Big Tea event, for which she decorated the department, made a cake and encouraged all the staff to take ten minutes out of their day to have a tea break with a slice of cake, essential for any service especially with the events of the past 2 years.

Lisa added, “She always goes above and beyond for any staff member in our team and I would love to show her how much we appreciate everything she does for the team, and for everything she does to be acknowledged. Moreover, Rebecca is an outstanding HCA and always gives our patients the best care possible. Rebecca is a credit to the service and definitely an important member to ICAN West. We would be lost without her.”

Sam Prince, Executive Director of Operations, surprised Rebecca and celebrated her, “It’s so lovely when you hear stories about people who will help out wherever they can and I hope that attitude is what our organisation is built on. You have shown the tremendous effort you have given the service, the team and the organisation.”

Rebecca thanked her colleagues saying, ”I’d like to thank you for the nomination, I discovered from working on reception how challenging the admin role is and how much they do (I have suggested that everyone should spend some time on reception – which didn’t go down well!) and how much support they provide to the clinical staff.  The ICAN service work together as a team, and support each other and I’m sure that everyone would do the same! I like to spread a bit of happiness so it makes the working environment a more positive place to be.”

Rebecca is acknowledged for demonstrating the Trust behaviours of: Caring for our patients, Making the best decisions, Leading by example, Caring for one another, Adapting to change and delivering improvements, Working together, Finding solutions.

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