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Thanks a Bunch Helen and Ryan!

This week’s Thanks a Bunch went to Library Service Manager, Helen Swales and Assistant Librarian, Ryan Ford. They were nominated by Programme Lead for Reset and Recovery, Dan Barnett for their support, amazing research skills and teamwork and Associate Community Matron, Nadine Padgett.

Ruth Burnett and Dan Barnett present the Thanks a Bunch award to Helen and Ryan.jpg

Dan nominated them for always working so positively, quickly and with interest in all tasks and projects. Dan explained how they helped him to get his dissertation completed, which was about evaluating the bottom-up change we undertook as part of the reset and recovery of services last year. Ryan worked tirelessly to find Dan the most obscure and niche articles and Helen helped him access things he was really struggling to get into. They also undertook numerous literature searches to help him understand the wider impact and outcomes of the work we did as part of reset. Their support helped appraise the work that the Trust did, to deliver outstanding patient care and to be even better at doing this next time. Together, the team do an outstanding job to ensure the Trust has the best, varied, and updated resources available.

Dan praised them saying, “They are a credit to the Trust and we are very lucky to have them helping us be a learning organisation. You help us to be creative and innovative and I feel lucky that this is part of our organisation.”

Ryan also supported Nadine and her colleagues; Jane Blizzard, Sarah Fox, Rebecca Jackson and Angela McIntosh with the searches for their master’s dissertations and continues to support them through the process wherever he can.

Nadine said, “For some of us, it is the first time we have completed a dissertation and it has been incredibly daunting, but Ryan has always been helpful and very reassuring. It is great to acknowledge the great work and the amazing support the library offers, and for us to say thank you to Ryan, for advising on the best ways to search for information and having lots of advice.”

Executive Medical Director, Ruth Burnett surprised them and celebrated them, “The work Dan did was very important to the Trust and the part you played in that was brilliant. We know how much work the library does, the way that you engage with all you do and you are often our unsung heroes. You work really hard to ensure we have what we need to keep sane. If we want books to read to make our lives better or to learn, you fit all of that in, so thank you!”

Helen and Ryan are acknowledged for demonstrating the Trust behaviours: Caring for our patients, Making the best decisions, Leading by example, Caring for one another, Adapting to change and delivering improvements, Working together, and Finding solutions

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