Common and Frequently Asked Questions

Click on any of the links below to find the answers to our most commonly asked questions:

How Do I...

Make a Complaint?

Although we always try to provide the best possible care, we know that sometimes things can go wrong. If you would like to make a complaint, please visit our Compliments, Comments and Complaints page for further details.

Find a Service?

• Use our interactive map to search for services and centres near you.
• Take a look at our A-Z listing of all the services we offer.

Get Advice?

The Patient Advice and Liaison Service (PALS) is part of the Patient Experience Team at Leeds Community Healthcare NHS Trust. If you can’t find the information you need here, or need help or advice about any of our services, you can call the PALS team and they will be able to help you.

Make a Freedom of Information request?

The Freedom of Information Act 2000 provides public access to information held by public authorities.

Find out how to make a request here >

Access My Health Records?

You can request a copy of your personal information including health records held by Leeds Community Healthcare NHS Trust.

To read more about how to make a request click here. To see information held by other healthcare organisations in your records, such as your GP or hospital, you need to contact them directly.

Get in Touch?

You can find contact details for our head office and all of our services here>