Although we always try to provide the best possible care, we know that sometimes things can go wrong. If you would like to make a complaint, please visit our Compliments, Comments and Complaints page for further details.
The Patient Advice and Liaison Service (PALS) is part of the Patient Experience Team at Leeds Community Healthcare NHS Trust. If you can’t find the information you need here, or need help or advice about any of our services, you can call the PALS team and they will be able to help you.
The Freedom of Information Act 2000 provides public access to information held by public authorities.
Take a look at our leaflet to find out how we store and use your health records.
You can request a copy of your personal information including health records held by Leeds Community Healthcare NHS Trust or you may wish to view them. There may be a charge for this.
To make a request for your information including requests for health records of deceased individuals, please complete one of the forms below and send to:
Information Governance Team
Leeds Community Healthcare NHS Trust
Please note: requests should be made in writing
To see information held by other healthcare organisations in your records, such as your GP or hospital, you need to contact them directly.
We would like members of the public, including people who use our services, to be involved in shaping and improving the services offered. Being involved in these activities may mean that you incur extra expenses. We don’t want a lack of funds or the need for assistance to stop people becoming involved. To ensure this does not happen we offer out-of-pocket involvement expenses and funding to make sure you can take part.
To access the Out-of-Pocket Expenses Form please click here
Fri, 20 Apr 2018 09:25
Thu, 19 Apr 2018 03:38
Make sure to enjoy this mini #heatwave. Our page has tips to help you stay well in the heat: https://t.co/g0ySxh8ybK https://t.co/l614gYyifL
Wed, 18 Apr 2018 10:19
📢 We are so excited to have our new Preceptor Workbook. This will be used as a structure for our Preceptor Training… https://t.co/lZ3QKgOkO6
Tue, 17 Apr 2018 04:16
please come and join us at St. Georges Centre for our #standupforcancer bake sale in memory of our inspiring physio… https://t.co/4SsD1XF1kG
Tue, 17 Apr 2018 10:59
Y4 have been planning our own investigation to test which drinks are better for our teeth, using the great resource… https://t.co/AWosVZrbbi
Mon, 16 Apr 2018 11:30