Although we always try to provide the best possible care, we know that sometimes things can go wrong. If you would like to make a complaint, please visit our Compliments, Comments and Complaints page for further details.
The Patient Advice and Liaison Service (PALS) is part of the Patient Experience Team at Leeds Community Healthcare NHS Trust. If you can’t find the information you need here, or need help or advice about any of our services, you can call the PALS team and they will be able to help you.
The Freedom of Information Act 2000 provides public access to information held by public authorities.
Take a look at our leaflet to find out how we store and use your health records.
You can request a copy of your personal information including health records held by Leeds Community Healthcare NHS Trust or you may wish to view them. There may be a charge for this.
To make a request for your information including requests for health records of deceased individuals, please complete one of the forms below and send to:
Information Governance Team
Leeds Community Healthcare NHS Trust
Please note: requests should be made in writing
To see information held by other healthcare organisations in your records, such as your GP or hospital, you need to contact them directly.
We would like members of the public, including people who use our services, to be involved in shaping and improving the services offered. Being involved in these activities may mean that you incur extra expenses. We don’t want a lack of funds or the need for assistance to stop people becoming involved. To ensure this does not happen we offer out-of-pocket involvement expenses and funding to make sure you can take part.
To access the Out-of-Pocket Expenses Form please click here
Having a #ThursdayThought about @LCHNHSTrust services? Then make sure you tell us https://t.co/3LXUwKbgvO so we can… https://t.co/FduSFgVR72
Thu, 23 Mar 2017 09:33
Tue, 21 Mar 2017 02:59
This week #TuesdayToys @LCHNHSTrust are at Bramley clinic. Tell us where you spot #MorethanaWelcome or find out mor… https://t.co/2TmVyHv0Rj
Tue, 21 Mar 2017 12:03
Looking forwards to talking with new @LCHNHSTrust staff about how they support people to be #ActiveandInvolved in t… https://t.co/67nmwtmNMl
Tue, 21 Mar 2017 08:50
One of my favourite meetings every month - speaking at our induction session for new staff @LCHNHSTrust. Talking #values & our behaviours.
Tue, 21 Mar 2017 08:22
.@LCHNHSTrust Paediatric services are moving from Ashley Wing. Tell us how this change will affect you & how to hel… https://t.co/pOEpTnFI1c
Mon, 20 Mar 2017 09:07