Although we always try to provide the best possible care, we know that sometimes things can go wrong. If you would like to make a complaint, please visit our Compliments, Comments and Complaints page for further details.
The Patient Advice and Liaison Service (PALS) is part of the Patient Experience Team at Leeds Community Healthcare NHS Trust. If you can’t find the information you need here, or need help or advice about any of our services, you can call the PALS team and they will be able to help you.
The Freedom of Information Act 2000 provides public access to information held by public authorities.
Take a look at our leaflet to find out how we store and use your health records.
You can request a copy of your personal information including health records held by Leeds Community Healthcare NHS Trust or you may wish to view them. There may be a charge for this.
To make a request for your information including requests for health records of deceased individuals, please complete one of the forms below and send to:
Information Governance Team
Leeds Community Healthcare NHS Trust
Please note: requests should be made in writing
To see information held by other healthcare organisations in your records, such as your GP or hospital, you need to contact them directly.
We would like members of the public, including people who use our services, to be involved in shaping and improving the services offered. Being involved in these activities may mean that you incur extra expenses. We don’t want a lack of funds or the need for assistance to stop people becoming involved. To ensure this does not happen we offer out-of-pocket involvement expenses and funding to make sure you can take part.
To access the Out-of-Pocket Expenses Form please click here
Final KMRF project event in full swing. @LCHNHSTrust and LCC staff learning abt knowledge sharing. resources here:… https://t.co/YbWuMpuAXP
Thu, 27 Apr 2017 12:14
Passionate about providing care to patients with neurological conditions? Two opportunities that could be for you:… https://t.co/3neNxvJqdg
Wed, 26 Apr 2017 04:17
Congrats to the Business Intelligence Team for their work on the Performance Information Portal (PIP) which recentl… https://t.co/vNqgZOC797
Wed, 26 Apr 2017 02:42
If you gave this anonymous response to our #carers survey or recognise feeling like this, please contact… https://t.co/HyfY1aUNAu
Wed, 26 Apr 2017 02:37
Join us tonight for our special rehearsal ahead if our 'pop up' event on the 20th May for dementia awareness week… https://t.co/dW30kGzOEQ
Wed, 26 Apr 2017 10:55